Manage how your customers view

Their relationship to you.

A relationship is only as strong

As its weakest link, so even if THEY’RE wrong

Apologize, if you want them to stay.

Show how past mistakes have shaped a great today.

Tell your story effectively

Is what you

There's a lot out there to read on internet marketing.  What will help you the most?

This week's #msmktg chat discussed our top resources for learning SEO, social media, and anything that can be called by the name "internet marketing."

Happy browsing!

SEOMoz Blog

Well-researched, wide range of SEO

Hmm - two keyword research posts in a row.  Must be something in the air. When you pick the keywords for your site, how do you come up with the ideas? Think what you would look for? Use the "official name" of the products or services? If you're selling children's toys, that probably works.  What you

Is your site optimized? Of course, you say - I did an extensive keyword research (or had one done for me) three years ago when I started my site.  I took the conclusions and made sure my content, my titles, my alt text was all super-optimized (and of course not overdone). Three years is a

Before even starting this post, I should give a BIG thank you to all the people who have developed these and other addons.  It's their time, their energy - and they're donating to make our lives better. Now for the list - the 6

So, you're either saying: Cool! What are the details? or What's a Twitter Chat? Let's answer the last one first. A Twitter chat is when people on Twitter

USR? Unidentified Screen Resolution. We human beings tend to be a little egocentric. We think that everyone else sees the world the same way we do - down to a website on their computer screen. Even leaving iPhones and other teeny devices aside, standard computer resolutions vary in width between 800 and 2000 pixels and in

The title tag is one of the most important factors on your page when it comes to ranking for a keyword.  The title tag is what you see in the top of the page tab or window when you open the page in a browser. (Even if it's cut off by the tab size,

You sell t-shirts, or jewelry, or welcome mats - and you're not a big brand name - yet.  How do you get people to link to your site so that searchers on Google will be more likely to find your products (which they will obviously love so much that it's only a matter of

There are two kinds of using images for SEO: using images to help your page rank in Google and using images to help the image itself rank. Let's take a look at both. Using Images for SEO: Helping Your Page Rank One of the primary ways that images can help the page that they're on is